Our Policies
Introduction:
This page provides an overview of the key policies that govern Purac Soul’s programs, intellectual property, and operations. These policies include our no-refund terms, class rescheduling guidelines, copyright protection measures, shipping policy, and privacy practices. Each policy is designed to promote fairness, protect the integrity of our content and methodologies, and ensure a professional experience for everyone engaging with Purac Soul.
By participating in our tarot programs, purchasing from our store, or interacting with our content, you acknowledge and agree to these terms.
1) Copyright, Content Ownership and Intellectual Property Notice
Details our commitment to protecting the originality of our content, safeguarding against unauthorized use or adaptations, including by competitors.
2) Tarot Programs - No Refund Policy and Class Rescheduling Terms
Outlines our strict no-refund policy and clear conditions for rescheduling classes to ensure fair and efficient management.
3) Disclaimer and Liability Policy for Tarot & Astrology Services
Explains how Purac Soul provides Tarot and Astrology consultations with professionalism, ensuring client and provider interests are protected.
4) Retail - Shipping Policy
Covers shipping, delivery timelines, and related procedures for products purchased from Purac Soul.
5) Refund Policy for Delayed, Damaged, or Lost Items
Ensuring fair resolutions for delayed, damaged, or lost items, with clear guidelines to protect your purchase and peace of mind.
6) Privacy Policy
Explains how we handle and protect your personal information while ensuring compliance with privacy regulations.
7) New Service Policy: Video Call Requirement for Online Consultations
To ensure a professional and transparent consultation experience, all Tarot and Astrology sessions will be conducted via video call on WhatsApp, Google Meet, or Zoom. Clients are required to have their video turned on throughout the session.
This policy fosters trust, authenticity, and a more meaningful interaction between the client and the consultant. By booking a session, clients acknowledge and agree to this requirement.
We appreciate your understanding and look forward to providing you with a clear and connected consultation experience.